Refunds & Returns

We can cancel the order for you free of charge if you contact us before your order has been despatched. Please note that all orders received before 2pm are despatched the same day. Your Paypal account will be refunded the full amount within 3 working days.

If you wish to cancel your order after it has been despatched from our warehouse, please contact our customer service department at You will need to return the items in their original packaging, with a copy of your despatch note within 7 days for a refund. You will then receive a refund via Paypal within 3 working days, minus the shipping costs.

*If you do not put a copy of your despatch note in the returned parcel, no refund can be given.